Terms and conditions www.roomalert.ro

By using the site www.roomalert.ro (hereinafter referred to as the "online store"), the visitor (hereinafter referred to as the Buyer) agrees to the Terms and Conditions described below (hereinafter referred to as the Contract). p>

The online store www.roomalert.ro is intended exclusively for legal entities in Romania or abroad.


The online store www.roomalert.ro is managed by the company SC Atlas Systems SRL, (hereinafter referred to as Seller), having the following identification data

  • CUI (VAT No): RO 18177081;
  • NIRC: J40 / 20164/2005;
  • Headquarters: Str. Wide forehead Nr. 5 (Panduri / Cotroceni neighborhood), Bl. P15, Sc. 1, Ap. 30. Sector 5, Bcuresti, Romania, 050684;
  • Online store office: Str. Iovita Nr. 11 (Panduri / Cotroceni neighborhood), Et. 2, C10, Sector 5, Bucharest, Romania, 050686;
  • Phone: 0040724375805;
  • Email: admin@roomalert.ro;
  • Bank: ING Bank September 13:
    • BAN: RO55 INGB 0000 9999 0255 4319;
  • Bank: Libra Bank September 13:
    • IBAN: RO33 BREL 0002 0023 0732 0100;

The contract applies to all sales of goods and services through the online store and, once concluded, can only be amended with the written consent of both parties.

The contract may be modified by the Seller depending on the evolution of the legal provisions, without the obligation to specifically announce this.

1. Order confirmation, processing and invoicing

When placing an order in the online store www.roomalert.ro, the Buyer transmits to the Seller the desire to purchase goods and services through the site.

The customer can choose to subscribe to the newsletter.

The customer declares on his own responsibility that the personal data registered in the respective customer account are real and correct

When placing an order the Buyer and the Seller are notified by Email. The order enters processing and is considered confirmed upon receipt by the buyer of the fiscal invoice for goods or advance.

The buyer has the obligation to provide all the correct information necessary to issue the tax invoice in accordance with the legislation in force.

The buyer can cancel any order before receiving the invoice by email, by sending an email to admin@roomalert.ro.

2. Prices

The prices on the site www.roomalert.ro are expressed in Lei (RON) and include VAT.

Prices do not include transportation, installation and configuration of equipment.

Prices change daily depending on the exchange rate displayed by BNR for USD / RON, purchase prices and promotions created by www.roomalert.ro.

Prices are subject to change without notice.

3. Stocks

The stock information is displayed on the website www.roomalert.ro in the specification attribute "Stock".

Stock information is synchronized with the ERP system several times each day.

The values of this attribute (Stock) can be:

  • Sufficient stock: The products are delivered on the day of receipt of the invoice or the next working day, within the available stock.
  • Limited stock: The products are delivered on the day of receipt of the invoice or the next working day, within the available stock.
  • Deliverable in max. 10 days: The products will be delivered in maximum 10 working days from the date of receipt of the advance.

4. Product description

The images, videos and PDF files published on the site www.roomalert.ro are for information purposes and do not represent a contractual obligation.

The images, videos and PDF files published on the site www.roomalert.ro belong to the manufacturer Avtech USA.

5. Payment

Payment can be made using one of the following methods:

  • LibraPay
    • After confirming your order and accepting the terms and conditions of the www.roomalert.ro site, you will be redirected to the LibraPay payment processor site.
    • On the LibraPay payment processor website, you will enter the data required for online payment (Card number, Expiration date (month and year), Cardholder name and Security code).
    • Atlas Systems (www.roomalert.ro) will not read, retain or process this data in any way, its processing and storage being the sole responsibility of the LibraPay payment processor.
    • In case of validation of the payment by which LibraPay you will be redirected again to the site www.roomalert.ro where you will receive the payment message made successfully.
    • In case of payment failure you will be redirected again to the site www.roomalert.ro where you will receive the failed payment message.
    • Accepted cards:
      • Visa
      • VISA Electron
      • MasterCard
      • Maestro
      • 3D Secure
    • Atlas Systems online payment support contact details (www.roomalert.ro):
      • Email: ibm_iron@atlas-systems.ro
      • Mobile: 0040 721 768 760
    • LibraPay online payment support contact details (www.librapay.ro):
      • Website: www.librapay.ro
      • Phone: 0040 21 20 88 088
    • There are no additional charges for payment via LibraPay!
  • Pay in store (Payment by bank with payment order - Wire transfer)
    • Payment of the invoice received by email can be made only through the bank in one of the following accounts:
      • Bank: ING Bank September 13:
        • BAN: RO55 INGB 0000 9999 0255 4319;
      • Bank: Libra Bank September 13:
        • IBAN: RO33 BREL 0002 0023 0732 0100;
    • There are no additional charges for bank payments.

6. Delivery

It can be done in several ways.

  • Free at www.roomalert.ro:
    • Address: Str. Iovita Nr. 11 (Panduri / Cotroceni neighborhood), Et. 2, C10, Sector 5, Bucharest, Romania, 050686;
    • Email: ibm_iron@atlas-systems.ro
    • Mobile: 0040 721 768 760
  • At the customer's office free of charge for customers with a delivery address in Bucharest.
  • For a fee through Fan Curier.
    • The goods are insured during the transport period.
    • The transport cost will be highlighted separately on the tax invoice.

7. Warranty

The products on the site www.roomalert.ro are new, in the original packaging and benefit from a 1-year warranty (365 days) from the date of invoicing.

The warranty is provided by repairing the product, or replacing it.

If the product can no longer be ordered, replace it with a similar one.

Warranty Loss Conditions

  • Exceeding the warranty period.
  • Loss or damage to the purchase invoice or warranty certificate.
  • Installation errors.
  • Voltage shocks.
  • Improper handling.
  • Unauthorized interventions on equipment.
  • Improperly performed firmware updates.
  • Installation of equipment in unsuitable conditions:
    • Excess dust
    • Humidity outside the range of values specified in the product sheet.
    • Temperature outside the range of values specified in the product sheet.
    • Current intensity outside the range of values specified in the product sheet.
    • Voltage outside the value range specified in the product sheet.

8. Return

Products can be returned within a maximum of 14 days of taking possession.

The return of a product purchased without specifying the reasons applies only to individual buyers (details in GEO No. 34/2014 on consumer rights in contracts concluded with professionals, as well as for amending and supplementing regulations). >

The return request (RMA) must be completed to return the products.

This can be done from the customer's account (https://www.roomalert.ro/customer/info), selecting the placed order (https://www.roomalert.ro/order/history) and pressing the Return button from the right of the product to be returned.

After accepting the RMA request, the product can be sent by courier with the following delivery dates:

  • Address: Str. Wide forehead Nr. 5 (Panduri / Cotroceni neighborhood), Bl. P15, Sc. 1, Ap. 30. Sector 5, Bcuresti, Romania, 050684, intercom 530;
  • Email: ibm_iron@atlas-systems.ro
  • Mobile: 0040 721 768 760

The cost of returning the goods will be paid by the Buyer.

9. Intellectual property rights

The content of the site www.roomalert.ro is the intellectual property of Atlas Systems, except:

  • Product pictures, videos, and PDF files owned by Avtech USA.
  • Customer logos presented in the "About Us" section.

10. Strong major

Force majeure is an unpredictable event that cannot be avoided.

Force majeure exonerates the Seller from the contractual obligations once it has been invoked.

11. Final clauses

The language governing this contract is Romanian.

This contract is subject to the laws of Romania.

Any disputes between the Buyer and the Seller will be settled amicably.

In case an agreement cannot be reached, the competent courts from Bcuresti Sector 5 will be appealed.

The total damages resulting from this contract cannot exceed 50% of the order value.

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